ТECHNICAL SUPPORT
Technical support and on-site presence. Our goal is to provide fast, efficient and reliable service.
La Meccanica’s customer service team is made up of competent specialists and qualified engineers who are available at all times.
For inquiries regarding dies, roller shells or other spare parts for the biomass and feed sectors, please send an email.
After Sales Service
One of La Meccanica’s strengths is its after-sales service: our qualified technicians and engineers are always available to help you. Our technical solutions, together with the ability to meet our customers’ requirements, are the main reasons for the increase in the supply of spare parts and consumables to pellet producers.
Production and repair of dies and rollers
For customers using La Meccanica machines as well as for competitive facilities. Thanks to our experience and know-how in the behavior of different raw materials in pellet production, our service has always enjoyed an excellent reputation.
Spare parts
Our spare parts are manufactured with maximum precision. The comprehensive range in stock guarantees fast availability and security for your production. Upon request, we can customize a parts service contract.
On-site support
La Meccanica разполага с квалифицирани техници, които да извършват дейности по поддръжка и проверка на системите директно при вас на място благодарение на бързото и ефективно техническо обслужване.
Training
We assist you in solving your problems or simply give you useful and important guidelines and advice: technical solutions, energy consumption and optimize the productivity of the dies. Our on-site training services are carried out for you by our specialists who are ready to work on the territory of the customer’s factory.
Pellet Plant Test
We offer: grinding, mixing, pelletizing, cooling, in laboratory conditions for final analysis of the quality of the pellets.
Tests can include: feed pellets, biomass, fertilizers, recycled materials. Various tests can be performed in Italy.
Technical Service
LaMec USA can offer you assistance with:
- Die revision
- Maintenance planning
- New projects
Customer Support
An important priority for La Meccanica is customer service. Our qualified specialists and engineers are available to offer individual solutions according to your needs.
- Support and maintenance on machines
- Proper maintenance
- Extraordinary maintenance
- Planned maintenance
Via Padre Nicolini, 1 - 35013 Cittadella (PD), Italy
Telefon: 0039 049 9419000
Email: lameccanica@lameccanica.it.
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